Frequently Asked Questions

Q: How do I buy?

A: There are many ways to purchase the coolest shirt you'll ever own!

  1. Online shop through my site... But if you don't see what you're looking for...

  2. DM me on instagram @ugly_ass_embroidery and we can work out an e-transfer order

  3. E-mail me @

  4. Shop IRL. I have limited product at three locations so far: Tigerstedt Market (Calgary Alberta), Raven's Room (Calgary, Alberta), House Of Hammm (Lethbridge, Alberta)

Q: Can I pick up my order rather than have it shipped?

A: Yes! I offer free pickups in Calgary or Lethbridge if you're able to! 

  1. Calgary pickups are available at Raven's Room on 17th Ave SW and are available for pickup during their store hours

  2. Lethbridge pickups are shipped monthly to House Of Hammm Consignment and are available for pickup during their store hours

I also ship across Canada for a FLAT RATE of $15

Q: Can I bring you a garment to embroider on?

A: No! haha. Sorry pal. Embroidery is dangerous business and I'd hate to mess up your beautiful garment somehow with my trash embroidery. I'll do my best to source garments and sizes you don't normally see on my site for you though!

Q: Do you do custom orders?

A:Yep! (Depending on what it is). As of right now I'm taking custom 'word' orders which means I'm no illustrations. You should expect to pay more for your custom order as generally the design won't be one that I can sell in the future! Thread colors are easily switched out and fonts are easily changed on designs I've already done if you want to get creative.